HTL’s experienced claims team offers a tailored, quality third party administration service which is designed to simplify the Client’s claims process and exceed customer expectations through a thorough understanding of corporate demands and exemplary customer service. Agile by design, our claims services apply best practice from over 25 years’ experience managing claims in the UK, Western Europe and the Middle East.
Our primary claims solutions covers all property, casualty and motor requirements, with additional expert handling, as required.
Our service packages are individually designed to enable our spread of international clients to outsource uneconomic or problematic areas of their claims processes, whilst reducing costs and avoiding bottlenecks following staffing or surge difficulties.
Our TPA system is designed to be end-to-end for the Client with adequate safeguard built in to enable the desired scheme to be re-engineered from time to time, meeting customer’s ever-changing needs and requirements.
Our Teams are formed to provide personalised services to the customer and their team to speed up the claims handling service, fine-tune procedures and introduce state of the art AI procedures, once tested and trusted.
Being a privately owned business, HTL can be fleet-of-foot, ensuring that our decision making is flexible and fast-paced to secure cost and process benefits for ourselves and our valued customer base.
