Hilton Thompson Ltd has been authorised for over 20 years to represent either Policyholders or Insurance Companies in the investigation and settlement of insured claims.
Since the introduction of the Insurance Act of 2015 in the following year, many insurers operating under English law reviewed their claims handling operations to redress the balance disrupted by the Act.
Fraud identification and stricter application of alleged Non-Disclosure of Facts by policyholders at inception and renewal dates were expanded.
HTL offer claims investigation professionals to assist Insurers, Reinsurers and also Policyholders. There are always two sides to a story and certain insurer operation in the UK market have been accused of being over-vigilant in the use of biased investigators with a view to avoiding what would normally be regarded as fair and reasonable claims.
HTL’s specialist investigators operate for either insurer or policyholder in disputed cases in a balanced and transparent manner. Our aim is to prevent fraud by gathering evidence, taking comprehensive witness interviews, completing background and due diligence checks, providing expert technical advice to our clients and their legal advisers and then providing a detailed report with our findings and recommendations.
We are ready to discuss special investigation protocols with Policyholders and/or Insurers, Reinsurers to provide tailored, bespoke services to our client.
